As you can see from attached photos
1. seller changed the artwork color without notice
2. seller failed to meet the pantone color
3. seller sent bad sample to me and refused to refund.
Stay away! It took more than 2 months for this poor quality mug. and seller never replied to any questions and simply disappeared.
공급업체의 응답:
1. After you placed the order, we made the sample according to your requirements, when come out, then you needed to change it, and we also change it several times.
2. You did not send the requirements to me in advance, but kept asking to modify during the sample making. It caused us great losses. Ali platform also gave a fair and correct judgment.
3. You asked us to adjust the color according to the canvas you sent, we adjusted the color according it here, and now you are holding the Pantone color card to contrast the color, which is unreasonable.
Finally, we have always sincerely treated every reasonable and principled customer.
11 Oct 2023